AUTHORIZED
RENTAL CUSTOMER AGREEMENT
(for
customers performing warranty service on products contained within
this agreement )
AUTHORIZATION
The
Rental Customer is authorized to purchase, rent out, sell and service
from the location noted above the following lines of products and
parts designed and manufactured by and/or on behalf of Toro for sale
under the Toro, or Stone brand names and trademarks (the “Products”):
Toro
Series III Products, including:
_____
Turf Renovation
_____
Mechanical Tree Care
_____
Hard Surface
_____
Mixers
_____
Compactors
NON-EXCLUSIVITY
This
agreement is not exclusive. Toro reserves the right to have
additional rental customers with regard to the same or other
Products, and to sell the same or other Products through any channels
it may choose.
INDEPENDENT
CONTRACTOR
Rental
Customer is an independent contractor functioning as an independent
business separate and apart from Toro. Rental Customer may not in
any way act or hold itself out as an agent of Toro, and Rental
Customer has no power to incur any obligations of any kind on behalf
of Toro. This Agreement does not create a legal partnership, joint
venture, agency, franchise, dealership, or similar arrangement
between the parties.
TERM
This
Agreement will take effect as of the date it is signed by Toro, and
will continue until terminated per the termination provisions set
forth herein.
ASSIGNMENT
OF AGREEMENT
Rental
Customer agrees not sell or assign this Agreement without written
consent of Toro.
TRADEMARKS
Toro
grants Rental Customer the right and express non-exclusive license to
use the trademarks, trade names and logos of Toro related to the
Products listed on Exhibit A to this Agreement (the “Trademarks”)
in such careful fashion as may be authorized by Toro from time to
time in connection with the sale and/or servicing of Products.
Rental Customer agrees to:
Not
claim any right, title or interest in or to any of the Trademarks,
whether by virtue of use thereof under the terms of this Agreement;
Utilize
the Trademarks to advertise the Products, provided that such
advertising shall not in any way indicate that Rental Customer is an
agent or corporate affiliate of Toro;
Resell
Products and/or parts with all Trademarks in the exact form as
applied to them by or on behalf of Toro; and
Discontinue
any use thereof upon demand by Toro or upon termination of this
Agreement.
CLAIMS,
REGISTRATION AND RECALLS
Rental
Customer is required to:
Submit
claims for reimbursement under the applicable warranty within thirty
days after making repair or replacement for customers, using
claiming procedures following the warranty policies of Toro.
Retain
defective parts replaced under warranty for 30 days after credit is
received. Parts must be returned to Toro upon request;
Register
Products that it sells. Although a Toro registration card is
supplied with every serialized Product, the preferred method of
registration is to complete the information via electronic means.
Registrations
must be made within 10 days of the sale;
Fully
implement all Toro programs to effect a formal product recall, and
cooperate with Toro in the rework of any Product which may contain a
defect.
DEFECTS
Rental
Customer is required to immediately report to Toro any defect on any
Product which appears to present a safety hazard to the operator or
to bystanders. In the event Rental Customer observes an inoperable
safety device or potentially hazardous condition on a Product, Rental
Customer must refrain from renting or selling such product until
corrected or, if previously rented or sold and in use by a customer,
must inform such customer of the problem and the risks associated
therewith, offer to repair same at customer’s expense if not
warrantable, and maintain adequate records in support of such
procedures.
PRODUCTS
PURCHASES
Products
may be purchased from Toro pursuant to such terms, discounts,
financing programs, and conditions as Toro shall independently
establish. Rental Customer must follow all policies as outlined
in the Toro Authorized Rental Customer Policy Guide. This
Agreement does NOT establish credit or open account terms with Toro.
Customer must complete a Toro Credit Application for evaluation by
Toro in order to establish an open account with Toro.
WARRANTY
REPAIRS
The
Rental Customer agrees to perform routine and warranty service on
Products covered within this Agreement. Rental Customer understands
that additional tools may be required due to Product line changes.
These new tool requirements will be communicated by service
bulletins. Rental Customer must follow all warranty policies that
will be outlined in the forthcoming Authorized Rental Customer Care
Policy Manual. This manual will be distributed in the near
future, and will be updated from time to time. Warranty claims must
be submitted to Toro through the Authorized Rental Customers Portal
Online Site, until such time as an updated online warranty system
will be available. Toro does not provide warranty and service
support for some engines. Only warranty repairs on engines
supported by Toro may be submitted to Toro for reimbursement.
WORKMANSHIP
Rental
Customer must effect repairs of the highest quality in accordance
with the approved Toro (or vendor) procedures. Rental Customer must
provide customers a 60 day warranty on all repairs. With the
exception of standard shelf parts such as non-critical fasteners and
the like, Rental Customer must use only parts manufactured, sold,
recommended, or approved by Toro in order to service and repair
Products, to thereby maintain the quality, safety, and performance of
the Products and continue the validity of the warranty. Rental
Customer must carry a sufficient stock of parts for the Products as
recommended by Toro to permit efficient servicing of all such
Products.
STAFFING
AND OPERATIONS
Rental
Customer must employ a trained staff of service technicians to ensure
that repairs can be completed in a professional manner. Rental
Customer must provide and maintain a safe, clean, and efficient
service shop with adequate equipment, tools, and technical manuals,
as recommended by Toro. Rental Customer agrees to thoroughly
explain and demonstrate the safe operation and maintenance of all
Products to the customer.
PRODUCT
MODIFICATIONS OR ATTACHMENTS; RECOMMENDATIONS TO CUSTOMERS
Rental
Customer must not:
Recommend
the use of any attachments or devices not authorized by Toro;
Alter
(as contrasted with repair or maintain) any Product or Toro part,
except when required by a manufacturer’s service bulletin or
notice or by local safety laws, regulations and interpretations, and
with the written approval of Toro;
Authorize
or encourage application or use of a Product inconsistent with the
specifications or the recommendations of Toro; or
Recommend
fuels, lubricants, or maintenance procedures contrary to the
technical recommendations of Toro for its Products.
If
Rental Customer does not abide by the foregoing, Rental Customer must
indemnify Toro for any liability of personal injury or property
damage and any legal or other costs incurred by Toro as a result
thereof.
TERMINATION
This
Agreement may be terminated: (a) by Rental Customer, with or without
cause, upon a minimum of thirty (30) days’ advance written notice
to Toro; (b) by Toro, with or without cause, upon a minimum of thirty
(30) days’ advance written notice to Rental Customer; (c)
immediately by Toro in the event Rental Customer fails to fully
perform any or all of the obligations herein provided; or (d)
immediately by either party if the other party becomes insolvent,
bankrupt, or under receivership of any kind, or makes or executes any
voluntary or involuntary assignment for the benefit of creditors.
ENTIRE
AGREEMENT
This
Agreement constitutes the entire understanding between the parties
hereto and replaces all other agreements, whether written or oral,
relating to any and all arrangements previously entered into or in
effect by and between Toro and Rental Customer; it may only be
modified in writing through a document signed by both parties.
UNLAWFUL
CONDUCT
Rental
Customer acknowledges that it is subject to laws and regulations
applicable to operating its business, and agrees to refrain from
becoming involved directly or indirectly in any unlawful conduct in
connection with the business relationship herein established.
MEDIATION
AND ARBITRATION
If
any dispute arises out of or relates to the formation of this
Agreement or the performance or breach or termination of this
Agreement (but not as to collection of amounts owing as to which the
remedies under the UCC and otherwise are applicable, and not as to
disputes relating to the ownership and validity of the Trademarks),
the parties agree first to try in good faith to settle the dispute by
mediation under the Commercial Mediation Rules of the American
Arbitration Association, or United States Mediation and Arbitration
Services, before resorting to litigation.
CHOICE
OF LAW
THIS
AGREEMENT HAS BEEN MADE IN THE STATE OF MINNEOSTA, AND IT WILL BE
CONSTRUED, INTERPRETED, GOVERNED BY, AND APPLIED IN ACCORDANCE WITH
THE LAWS OF THE STATE OF MINNESOTA. IN THE EVENT OF LITIGATION,
RENTAL CUSTOMER CONSENTS TO THE JURISDICTION OF ANY COURT OF GENERAL
JURISDICTION LOCATED WITHIN THE COUNTY OF HENNEPIN, STATE OF
MINNESOTA, WITH RESPECT TO ANY LEGAL PROCEEDINGS RELATED TO THIS
AGREEMENT.
EXHIBIT
A
TRADEMARKS
STONE
Form
#492-9216 Sept - 2012